Assistant Director: User Demand Management – Cape Town – Department Of Public Works And Infrastructure

About the Role

The Department of Public Works and Infrastructure is looking for a dedicated Assistant Director: User Demand Management to join its Cape Town Regional Office. This pivotal role plays an essential part in ensuring that accommodation services are delivered effectively to various client departments within the government. By coordinating resources and managing key accounts, you will be at the forefront of enhancing public service delivery, which directly benefits the community and stakeholders in the region.

In this position, you will engage with various departments to facilitate their accommodation needs and ensure compliance with relevant regulations. Your contributions will not only help streamline processes but will also ensure that state-owned properties are utilized optimally, making a significant impact on the efficiency of public services in Cape Town. If you are passionate about public service and eager to make a difference in your community, this is an opportunity to excel in a role that combines management, coordination, and stakeholder engagement.

About the Department

The Department of Public Works and Infrastructure is tasked with the management of government buildings and infrastructure, ensuring that these assets are maintained and utilized efficiently. Its mission is to promote sustainable public infrastructure that supports the socio-economic development of South Africa. Working within this department provides a unique chance to contribute to the nation’s growth, ensuring that public spaces are safe, functional, and accessible to all citizens.

What You’ll Do

• Implement policies and best practices related to user demand management.
• Facilitate accommodation service delivery for client departments.
• Monitor budgets and expenditures for assigned departments.
• Supervise staff to ensure effective service delivery.
• Act as a contact point between the National Department of Public Works & Infrastructure and client departments.
• Oversee programs for leased accommodation and planned maintenance services.
• Assist client departments in formulating accommodation requirements and asset plans.
• Compile and report on accommodation-related information.
• Ensure timely delivery of strategic initiatives and reports.
• Conduct regular meetings with client departments to discuss progress and issues.
• Liaise with internal and external stakeholders to resolve queries.
• Manage Service Level Agreements for client departments.
• Prepare reports for management and stakeholders.
• Contribute to annual business plans for the Directorate.
• Conduct site visits to assess the utilization of properties.
• Be willing to travel as required for site assessments and meetings.

What You’ll Need

• A minimum of a three-year tertiary qualification (NQF Level 06) in Public Administration, Management, Public Relations and Communication, Real Estate Management, or Social Science.
• At least three years of relevant experience in stakeholder engagement or property coordination.
• Valid driver’s license.
• Strong planning and program management skills.
• Understanding of the built environment and property industry.
• Knowledge of the Public Finance Management Act (PFMA) and Treasury Regulations.
• Proficiency in Works Control System (WCS) and Government Immovable Asset Management Act (GIAMA).
• Advanced numeracy and computer literacy skills.
• Excellent interpersonal and communication abilities.
• A proactive and creative problem-solving approach.
• Attributes like innovation, trustworthiness, and the ability to work under pressure are essential.

How to Apply

Please submit your application before the closing date, as late applications will not be considered.