Assistant Director: Photo Capturing – Tshwane – Department Of Home Affairs

About the Role

The Department of Home Affairs is seeking a dedicated professional for the role of Assistant Director: Photo Capturing, based at the Head Office in Tshwane. This critical position is essential in managing the daily operations of the photo capturing unit, ensuring that the processes related to fingerprint capturing and identification are handled with the utmost efficiency and in accordance with departmental guidelines. The work you do will have a direct impact on the community, enhancing the public service experience for citizens while ensuring their identity verification processes are secure and reliable.

In this role, you will be at the forefront of civic services, helping to maintain the integrity and efficiency of identity management systems in South Africa. You will coordinate various tasks, manage staff, and ensure compliance with regulations, all while fostering relationships with internal and external stakeholders. Your contributions will help streamline operations and improve overall service quality, making a tangible difference in the lives of South Africans.

About the Department

The Department of Home Affairs plays a vital role in the governance of South Africa, ensuring that all citizens have access to essential services related to identity and citizenship. Its mandate encompasses a range of functions, including the management of identity documents and the facilitation of immigration processes. Working within this department means being part of a team dedicated to upholding the constitutional rights of citizens and ensuring that services are delivered effectively and transparently.

As an employee of the Department of Home Affairs, you will engage in meaningful work that supports the country’s democratic values and enhances public trust in government services. Your efforts will contribute to a more efficient and accessible public service for all, reinforcing the department’s mission of serving the people of South Africa with integrity and dedication.

What You’ll Do

• Oversee daily operations of the photo capturing unit and manage staff performance.
• Coordinate fingerprint capturing and processing of applications in compliance with DHA guidelines.
• Review and manage incoming and finalized work from fingerprint officers.
• Prepare monthly reports on project statuses and operational performance.
• Conduct training and provide guidance to fingerprint personnel to ensure compliance with regulations.
• Investigate and resolve exceptional cases promptly and effectively.
• Collaborate with stakeholders on policy formulation regarding identity document pre-processing.
• Implement effective risk management and compliance measures within the unit.

What You’ll Need

• An undergraduate qualification in Operations Management, Public Management, Business Management, or Social Science at NQF level 6.
• A minimum of 3 years supervisory experience, preferably within Civic and Immigration Services.
• Proven experience in coordinating information gathering for citizenship processes.
• Knowledge of Civic Services Regulations, the Immigration Act, and the Public Finance Management Act.
• Strong analytical, communication, and interpersonal skills.
• Proficiency in project management and decision-making.
• Willingness to work extended hours as needed.

How to Apply

Applications compliant with the “Directions to Applicants” above must be submitted online.