Administrative Officer Payment Confirmer – Pretoria – Department Of Public Service And Administration

About the Role

The Department of Public Service and Administration is seeking a dedicated Administrative Officer Payment Confirmer to join their team in Pretoria. This role plays a crucial part in ensuring the smooth operation of Special Pensions payments, which directly impact the lives of pensioners across South Africa. By supporting the implementation of payment directives, reviewing documentation, and resolving payment queries, you will help maintain the integrity of the public service and contribute to the well-being of the community.

In this position, you will be responsible for a broad range of administrative and supervisory tasks within the payment section. Your role will not only enhance the efficiency of the department but also ensure that pensioners receive their payments accurately and timely. By collaborating with your supervisor and team, you will help uphold the department’s commitment to quality service and transparency, fostering trust within the community.

About the Department

The Department of Public Service and Administration is dedicated to promoting effective governance and public service excellence in South Africa. With a focus on enhancing the capacity of public servants and ensuring the efficient delivery of services to citizens, this department plays a vital role in the nation’s development. Working here means being part of a team that is committed to improving the lives of South Africans through responsible public administration and service delivery.

What You’ll Do

• Provide support to the supervisor in implementing Special Pensions payment directives.
• Review payment documentation and ensure adherence to standard operating procedures.
• Generate and confirm payments in accordance with approved cases.
• Validate banking details and resolve discrepancies before capturing data.
• Assist in identifying and correcting errors in payment processes.
• Address payment queries and provide administrative support to the payment section.
• Ensure timely issuance of payment letters to new pensioners and beneficiaries.
• Monitor and resolve issues related to tax directives from SARS.
• Safeguard payment files and follow up on outstanding documentation from claimants.
• Supervise staff by allocating work, managing performance, and maintaining discipline.

What You’ll Need

• A recognized 3-year National Diploma or Degree in Finance Management or a relevant field (minimum 360 credits, NQF 6) along with 2-3 years of experience in a payments environment, including at least 1 year in a supervisory role, or 5 years of relevant experience without a degree.
• Proficiency in Microsoft Office and other computer literacy skills.
• Knowledge of Public Finance Management Act (PFMA) and the Special Pensions Act.
• Strong analytical and problem-solving skills with a customer-oriented approach.
• Excellent communication skills at all levels and the ability to build strong relationships.
• Organizational and coordinating skills, with a focus on team collaboration.
• Integrity and an outgoing personality to motivate and lead your team effectively.

How to Apply

Please submit your application before the closing date as late applications will not be considered.