Administrative Clerk (warms) – Pretoria, Bloemfontein, Kimberley, Upington – Department Of Water And Sanitation

About the Role

The Department of Water and Sanitation is looking for dedicated individuals to fill the role of Administrative Clerk (WARMS) in multiple locations including Pretoria, Bloemfontein, Kimberley, and Upington. This vital position is essential for ensuring that the registration process for water use is smooth and efficient, ultimately supporting the community’s access to vital water resources. By joining this team, you will play a crucial part in enhancing public service and improving the lives of South Africans through effective water management.

As an Administrative Clerk, you will be at the forefront of interactions with community members, assisting them in navigating the registration process for water use. Your ability to help users complete application forms and maintain accurate records will not only streamline operations but also foster trust within the community. Working from the heart of Pretoria or other key cities, your contributions will resonate throughout the public service, making a tangible difference in the lives of many.

About the Department

The Department of Water and Sanitation is committed to managing the country’s water resources sustainably and equitably. Its mission is to improve the quality of life for all South Africans by ensuring access to clean water, promoting water conservation, and protecting water ecosystems. Joining this department means becoming part of a team dedicated to the stewardship of one of South Africa’s most precious resources, making your work impactful and meaningful on a national scale.

What You’ll Do

• Issue relevant registration forms to users and assist them in completing applications.
• Verify the completeness of submitted application forms.
• Capture new user applications and amend information of registered users as per approved outcomes.
• Generate confirmation documents and prepare registration certificates for approval.
• Distribute registration certificates to registered users and maintain accurate records of correspondence.
• Fulfill help desk functions to assist users with queries and concerns.

What You’ll Need

• A Senior/Grade 12 certificate with relevant experience in general office administration and data capturing.
• Proficiency in computer skills, particularly in word processing and spreadsheets.
• Strong verbal and written communication skills.
• Practical experience in client services, including letter and report writing.
• Familiarity with the national water use registration process and knowledge of the National Water Act (Act 36 of 1998).
• Ability to work efficiently under pressure while maintaining attention to detail.

How to Apply

Please refer to the application instructions provided below.