Administration Clerk: Wards – Stikland Hospital – Department Of Health

About the Role

The Department of Health is looking for a dedicated Administration Clerk: Wards based at Stikland Hospital in Cape Town. This pivotal role is essential for ensuring the smooth operation of patient administration within the ward, an area that directly impacts the quality of care provided to the community. As an Administration Clerk, you will be at the heart of patient care, supporting staff and supervisors in managing patient admissions, transfers, and discharges, as well as responding to patient queries and ensuring accurate record-keeping.

Working in the vibrant environment of Stikland Hospital, you will play a crucial part in enhancing the patient experience and ensuring that operational processes run efficiently. Your contributions will not only help to maintain the flow of essential services but also improve the overall healthcare experience for individuals and families within the community.

About the Department

The Department of Health is committed to providing high-quality healthcare services to the citizens of South Africa. With a mission to promote health and well-being, the department focuses on delivering accessible and equitable healthcare across various facilities, including hospitals, clinics, and community health services. By working in this department, you become part of a larger effort to enhance public health and support the well-being of communities throughout the country.

What You’ll Do

• Provide administrative support within the ward, including managing patient admissions, transfers, and discharges.
• Perform daily ward rounds to capture all patient movements accurately on Clinicom.
• Assist with transport bookings and handle patient queries effectively.
• Maintain folder administration and manage stock resources within the ward.
• Compile and collect data for monthly reports, ensuring that all information is up to date.
• Collaborate with other staff members to ensure operational needs are met and provide relief in other departments when necessary.

What You’ll Need

• A minimum of a Senior Certificate (or equivalent).
• Appropriate experience in patient administration within a healthcare environment.
• Familiarity with Clinicom systems is essential.
• Strong computer skills, particularly in MS Office.
• Excellent interpersonal and communication skills, with the ability to work both independently and as part of a team.
• A commitment to confidentiality and the ability to manage conflicts and solve problems effectively.
• Willingness to work overtime and assist in other departments as required.

How to Apply

Please submit your application before the closing date as late applications will not be considered.