About the Role
The Department of Health is looking for an Administration Clerk: Support to join the dedicated team at the Ladismith Clinic, located in the scenic Kannaland Sub District of South Africa. This essential role plays a crucial part in delivering high-quality health services within the community. As an Administration Clerk, you will be at the forefront of patient interaction, ensuring that every visitor receives the support they need while navigating their healthcare journey. Your contributions will directly impact the well-being of individuals and families in the area.
This position is more than just a job; it is an opportunity to make a significant difference in the lives of those in your community. By providing vital reception and administrative services, you will help facilitate the efficient functioning of healthcare services. Your skills will ensure that patient records are meticulously managed, appointments are organized, and the flow of information is seamless, ultimately supporting the health and wellness of the community in Ladismith and surrounding areas.
About the Department
The Department of Health is committed to enhancing the health status of South Africans through effective policies and programs. With a mission to provide equitable health services, the department plays a pivotal role in ensuring that healthcare is accessible to all citizens. Working within this department means being part of a larger effort to improve public health outcomes, contribute to community well-being, and be part of a team that values compassion, integrity, and excellence in service delivery.
What You’ll Do
- Provide reception and front-desk services, including patient registration and appointment administration.
- Create, file, retrieve, and maintain patient folders according to records management guidelines.
- Accurately capture patient and service data on relevant health information systems.
- Offer relief reception and administrative support at various clinics and Alan Blyth Hospital as needed.
- Assist with the ordering, receiving, and control of stationery and consumables.
- Uphold patient confidentiality in accordance with POPIA and the Patients’ Rights Charter.
What You’ll Need
- Senior Certificate (Grade 12) or equivalent qualification.
- Relevant experience in administrative or clerical roles, preferably within a healthcare environment.
- Valid driver’s license (Code B/EB) and willingness to travel between facilities.
- Ability to work overtime when required.
- Proficiency in computer applications, including MS Word, Excel, and Outlook.
- Strong written and verbal communication skills.
- Knowledge of filing and records management practices.
- Good interpersonal skills and the ability to work as part of a team.
How to Apply
All applications must be hand delivered at: 389 Sophie De Bruyn Street, Pretoria. To submit an application online, click the link under the post you wish to apply for. Attach only a copy of CV and completed Z83. Email size must be limited to 2MB. Failure to follow instructions will result in your application being disqualified.
Requirements
Minimum educational qualification: Senior Certificate (Grade 12) or equivalent.Experience: Appropriate administrative/clerical experience, preferably in a health care environment.
Inherent requirement of the job: Valid driver’s licence (Code B/EB) and willingness to travel between facilities in the Kannaland Sub- District.
Willingness to work overtime when needed.
Competencies (knowledge/skills): Computer literacy (MS Word, Excel and Outlook).
Good communication skills (written and verbal).
Appropriate knowledge of filing and records management.
Good interpersonal skills and the ability to work in a team.
Job Duties
Render reception and front-desk services, including patient registration and appointment administration.Create, file, retrieve and safe-keep patient folders in accordance with records management prescripts.
Capture patient and service data accurately on the relevant health information systems.
Provide relief reception and administrative support at the clinics and Alan Blyth Hospital during staff absences and vacancies.
Assist with the ordering, receiving and control of stationery and consumables.
Maintain confidentiality of patient information in line with POPIA and the Patients’ Rights Charter.
