Administration Clerk Supervisor – Durban – Police Emergency Services

About the Role

The Administration Clerk Supervisor position at the Operational Command Centre (OCC) within the KwaZulu-Natal region offers an exciting opportunity for those passionate about public service and making a tangible impact in their community. Based in the vibrant city of Durban, this role is pivotal in ensuring the smooth and efficient operation of administrative processes essential to police emergency services and proactive policing. Your contributions will directly support the police force in maintaining public safety and enhancing community trust.

In this role, you will not only manage administrative tasks but also evaluate the performance of your team, consolidating important monitoring tools and preparing vital presentations for the Provincial Vispol Forum. Your work will have a significant impact on the implementation of the Medium-Term Development Plan, making sure that the police services meet the evolving needs of the community.

About the Department

The Operational Command Centre (OCC) operates under the Police Emergency Services (PES) and Proactive Policing mandates, focusing on maintaining public safety and effective law enforcement across KwaZulu-Natal. The department’s mission is to enhance community safety through strategic policing initiatives, community engagement, and responsive emergency services. Working here means being part of a dedicated team committed to upholding the rule of law and serving the citizens of South Africa with integrity and professionalism.

What You’ll Do

• Supervise and evaluate the performance of administrative staff within the OCC
• Consolidate quarterly AOP monitoring tools to assess operational effectiveness
• Prepare presentations for the Provincial Vispol Forum and other stakeholder meetings
• Coordinate responses to questions in Parliament and manage post-audit action plans
• Administer risk compliance and maintain the quarterly risk assessment register
• Manage feedback for the Medium-Term Development Plan to enhance service delivery
• Ensure adherence to relevant prescripts applicable to public service operations

What You’ll Need

• A minimum of four years’ experience in a similar administrative role
• A Grade 12/Senior Certificate/NCV Level 4 or equivalent qualification
• An applicable three-year Diploma/Degree (NQF Level 6 or higher) is advantageous
• Proficiency in English and one other official language
• Strong computer literacy in MS Office applications (Word, Excel, PowerPoint, Outlook)
• Excellent verbal and written communication skills
• Strong problem-solving, planning, and organizational abilities
• A valid driver’s license for at least a light motor vehicle is an added advantage

How to Apply

Please submit your application before the closing date as late applications will not be considered.