Administration Clerk: Admissions – Somerset West – Department Of Health

About the Role

The Department of Health is seeking a dedicated Administration Clerk for Admissions at Helderberg District Hospital, located in the beautiful town of Somerset West. This role is vital to ensuring that patient admissions run smoothly and efficiently, making a real difference in the lives of individuals and families seeking medical care. As part of the healthcare team, you’ll be working closely with operational managers, nurses, and doctors, providing essential administrative support that helps maintain the high standards of public service in South Africa.

In this role, you will be responsible for assessing patient information, managing admissions, and ensuring that the necessary documentation and data are accurately captured. Your contributions will not only assist in the day-to-day functioning of the hospital but also ensure that patients receive timely and effective care. It’s a chance to be part of a compassionate healthcare environment where your efforts have a direct impact on community well-being.

About the Department

The Department of Health is committed to providing accessible and quality healthcare services to all South Africans. It focuses on improving the health status of communities through various health programs and initiatives. Working within this department means being part of a mission that prioritizes the well-being of the public and fosters a supportive environment for both patients and healthcare professionals alike.

What You’ll Do

• Assess patients in line with Hospital Memorandum 18 and the UPFS manual.
• Capture patient information accurately in the Clinicom System.
• Report incidents such as Motor Vehicle Accidents (MVAs) and Workmen’s Compensation Act (WCAs) to the Batsumi Hotline.
• Manage revenue control, including the receipt of payments and safekeeping of patients’ valuables.
• Provide administrative support to operational managers, nurses, and doctors in the wards.
• Assist in ordering and stocktaking, and manage stock requisitions.
• File patient folders and clinical notes accurately and in a timely manner.
• Handle telephonic and personal inquiries regarding patient information.
• Relieve duties in other departments as required.

What You’ll Need

• A Senior Certificate (or equivalent qualification).
• Relevant experience in patient admissions and wards, particularly with the Clinicom System.
• Preparedness to work 12-hour shifts, including nights, weekends, public holidays, and overtime on short notice.
• Good interpersonal and communication skills, with the ability to communicate in at least two of the three official languages of the Western Cape.
• Strong numerical skills and computer literacy.
• A proactive approach to accountability and the ability to work independently.

How to Apply

Applications are submitted online via www.westerncape.gov.za/health-jobs (click “online applications”).