Administration Clerk: Admissions – Caledon – Department Of Health

About the Role

The Department of Health is hiring an Administration Clerk: Admissions at Caledon Hospital, nestled in the picturesque town of Caledon. This vital role supports the hospital’s operations by ensuring a smooth admission process for patients, capturing essential data accurately, and providing exemplary service to the community. Your contributions will play a crucial part in enhancing patient experiences, making a meaningful impact on public service in South Africa.

In this position, you will be directly involved with patients and their families, fostering a welcoming environment as they navigate through the admission process. Your organizational skills and attention to detail will help maintain accurate patient records, ensuring confidentiality and compliance with hospital policies. Working in a collaborative team, you will not only support your colleagues but also gain valuable experience in a healthcare setting that prioritizes compassion and efficiency.

About the Department

The Department of Health is dedicated to promoting and ensuring the health and well-being of all South Africans. With a core mission to provide accessible and high-quality healthcare services, this department plays a pivotal role in managing public health initiatives and facilities across the country. Working here means being part of a team that is committed to making a significant difference in people’s lives, enhancing the health landscape of the nation.

What You’ll Do

• Facilitate the admission of patients, ensuring correct assessment and data capturing.
• Manage patient folders at the reception area and schedule various appointments on the hospital system.
• Maintain a comprehensive record-keeping system, including compiling, retrieving, filing, tracing, and archiving patient folders.
• Ensure the accurate collection, safekeeping, and deposit of state funds.
• Address written and telephonic queries related to patient admission matters.
• Provide relief duties and support to supervisory staff as needed.

What You’ll Need

• A Senior Certificate (or equivalent) is required, alongside relevant experience in a patient administrative setting.
• Familiarity with Clinicom/PHCIS systems is essential.
• Ability to work 12-hour shifts, including nights, weekends, and public holidays.
• Proficient in MS Office with strong communication skills.
• A team player who can also work independently, with good problem-solving and organizational abilities.
• Knowledge of hospital policies, including the Hospital Fees memorandum and medical records management.

How to Apply

Applications are submitted online via www.westerncape.gov.za/health-jobs (click “online applications”).