About the Role
The Department of Public Service and Administration is seeking a dedicated Deputy Director for the Thuntsha-Lerole Service Delivery programmes in Mmabatho, North West. This pivotal role is essential for managing and coordinating effective service delivery initiatives that directly impact the community’s quality of life. By ensuring the functionality of District Development Model (DDM) structures and overseeing frontline monitoring and support interventions, you will play a crucial role in enhancing public service delivery in the region.
Your work in this position will not only contribute to the operational efficiency of local services but also foster an environment where citizens feel heard and supported. As a Deputy Director, you will be at the forefront of addressing service delivery complaints, promoting occupational health and safety, and managing risk effectively. This role is an incredible opportunity to make a tangible difference in the lives of South Africans, ensuring they receive the services they deserve.
About the Department
The Department of Public Service and Administration is committed to advancing the efficiency and effectiveness of public service delivery in South Africa. Its mission is to ensure that the public sector operates with integrity, transparency, and responsiveness to the community’s needs. Working within this department means being part of a larger vision to enhance governance and improve the lives of citizens, making it a highly meaningful career choice.
What You’ll Do
- Manage the coordination of Thuntsha-Lerole Service Delivery programmes.
- Assess the functionality of District Development Model (DDM) structures.
- Oversee frontline monitoring and support interventions.
- Ensure compliance with occupational health and safety standards.
- Manage risks associated with service delivery.
- Address and resolve service delivery complaints effectively.
What You’ll Need
- A three-year qualification in Public Administration, Social Science, or equivalent at NQF level 6.
- A minimum of six years’ experience in service delivery, with at least three years at Assistant Director level.
- Knowledge of local government prescripts, PFMA, LRA, and PSA.
- Strong planning and organizational skills.
- Excellent management and leadership abilities.
- Proficient people management, financial management, computer, and interpersonal skills.
How to Apply
Please follow the application instructions provided below.
Looking for more South African government jobs? Browse the latest vacancies on JobsSouthAfrica.co.za. If you are applying for the first time, read our Complete Guide to Applying for Government Jobs in South Africa, covering the Z83 form, certified copies, CV format, interview tips and more.
Requirements
Three-year qualification in Public Administration, Social Science or equivalent qualification at NQF level 6 (NQF level and credits).6 years’ experience in Service Delivery services of which 3 years should be at Assistant Director level.
Knowledge, Skills and Competencies: Local Government Prescripts; PFMA; LRA and PSA.
Planning and organizing; Management and leadership; People management; Financial management; Computer and Interpersonal skills.
Job Duties
Manage the coordination of Thuntsha- Lerole Service Delivery programmes.Manage the functionality assessment of DDM structures.
Manage Frontline Monitoring & Support Interventions.
Manage Occupational Health & Safety.
Manage Risk.
Manage resolutions of service delivery complaints.
