About the Role
The Presidency is seeking a Chief Network Controller to join its dedicated team in Pretoria. This pivotal role ensures that the technological backbone of the Presidency operates smoothly, providing essential support for various governmental functions. As a Chief Network Controller, you will be responsible for configuring and maintaining critical networks and systems, directly impacting the efficiency and effectiveness of public service delivery in South Africa.
In Pretoria, you will work in an environment that values integrity, service delivery, and innovation. This position matters not only for the Presidency but also for the citizens of South Africa, as it helps maintain the systems that keep government operations running efficiently, ensuring that public service remains accessible and effective for all.
About the Department
The Presidency plays a crucial role in the South African government, overseeing the implementation of policies and the administration of public service. It is committed to upholding the values of democracy, accountability, and responsiveness. Working within this department allows you to contribute to meaningful projects that have a direct impact on the lives of South Africans, fostering a sense of pride and purpose in your work.
What You’ll Do
- Configure and maintain the Windows Server operating system to ensure optimal performance.
- Support and maintain WAN/LAN infrastructure and Microsoft Exchange Servers.
- Provide technical support for specialized hardware and software technologies, including VMware and Cisco systems.
- Draft and update network infrastructure standard operating procedures and documentation.
- Offer 3rd-line support to staff at the Presidency, assisting with video conferencing during virtual meetings.
- Implement and test network security measures and disaster recovery plans.
- Compile and maintain necessary documentation for network configuration and recovery.
- Ensure timely updates of anti-virus software and security patches for servers.
- Respond promptly to technical issues to maintain maximum uptime of network equipment.
- Be available to travel and work after hours, including weekends and public holidays, as needed.
What You’ll Need
- A Senior Certificate plus a National Diploma or Advanced Certificate in Information Technology (NQF level 6).
- A minimum of 3 to 4 years of relevant ICT experience.
- Strong knowledge of LAN/WAN infrastructure, Windows Server, Microsoft Exchange, and transversal systems.
- Excellent troubleshooting and fault-finding skills along with effective communication abilities.
- A client-oriented approach with a focus on service delivery and innovation.
- Understanding of the Public Service Regulatory Framework and policy formulation processes.
How to Apply
All applications must be hand delivered at: 389 Sophie De Bruyn Street, Pretoria. To submit an application online, click the link under the post you wish to apply for.
Requirements
A Senior Certificate plus an appropriate National Diploma/Advanced Certificate in Information Technology or an equivalent qualification on NQF level 6.A minimum of 3 to 4 years’ applicable ICT experience.
Core competencies: Knowledge of LAN/WAN infrastructure, Windows Server, Microsoft Exchange; transversal systems, backups, and restoration.
Advanced troubleshooting and fault-finding skills; communication, both oral and written.
Client orientation and customer focus.
Honesty and integrity.
Service delivery innovation.
Knowledge Management: Problem-solving and analysis.
Project management.
Public Service Regulatory Framework.
Policy formulation process with government.
Monitoring and evaluation methods, tools, and techniques.
Job Duties
Configuration of Windows Server operating system (Microsoft) and ensuring maximum performance data/information backups and restores.Maintenance and support of WAN/LAN infrastructure.
Maintenance and support of Microsoft Exchange Servers.
Maintenance and support of specialised hardware and software technologies (e.
g.
VMware, Dell VXRail storage).
Maintenance and support of Cisco infrastructure (e.
g.
Routers, Core switches, Access Switches and Call Managers).
Maintenance and support of the Transversal system (BAS, PERSAL, Logis).
Draft and update network infrastructure standard operating procedures and network configuration documentation.
Provide 3rd- line support to the Presidency staff, including the principals.
Also, support the principals with video conference facilities during virtual meetings.
Assist in the implementation and testing of network security measures and the Disaster Recovery plan.
Implement computer and server network policies and other projects.
Compile and maintain network configuration and disaster recovery documentation.
Ensure updates of anti-virus software and security patches for servers.
Keep up to date with server, and network technology.
Ensure maximum uptime of network equipment through accurate and early response.
Be prepared to travel and work after hours, including Saturdays, Sundays, and public holidays when required.
Must be prepared to be on standby
