About the Role
The Department of Employment and Labour is seeking a dedicated individual for the role of Assistant Director: UI Operations, based in the vibrant city of Polokwane, Limpopo. This position plays a crucial role in facilitating employer services and managing unemployment insurance operations in the province. As an Assistant Director, you will contribute significantly to the public service by ensuring that claims are assessed and validated efficiently, thereby supporting individuals in their time of need. Your work will directly impact the livelihood of many South Africans, making this a meaningful opportunity to serve your community.
In this role, you will coordinate various functions, including registry services and local appeals, ensuring a seamless experience for all stakeholders. Your expertise will be vital as you manage resources effectively within the unit and provide general support to both staff and clients. By stepping into this position, you will not only advance your career but also become a key player in the welfare of your community, addressing the essential needs of unemployment services in the province.
About the Department
The Department of Employment and Labour is committed to creating a fair and equitable labour market in South Africa. Their mandate includes promoting decent work and employment opportunities while ensuring compliance with labour laws. Working in this department means being part of a mission that prioritizes the well-being of workers and empowers them through various initiatives. This is a chance to contribute to a vital public service that enhances the lives of many citizens across the nation.
What You’ll Do
- Facilitate the employer services function within Limpopo province.
- Coordinate the assessment, validation, and adjudication of unemployment claims.
- Oversee registry services and manage local appeals and complaints related to unemployment insurance.
- Provide general support and management of resources within the unit.
- Collaborate with stakeholders to enhance service delivery and efficiency.
What You’ll Need
- An undergraduate qualification in Operations Management, Public Management, Business Administration, or a related field at NQF Level 6, recognized by SAQA.
- A minimum of four years’ experience, including two years in a supervisory role within an operations environment.
- A valid driver’s license.
- Knowledge of relevant laws such as the Unemployment Insurance Act and Public Finance Management Act.
- Strong skills in computer usage, report writing, and people management.
- Excellent verbal and written communication skills, along with customer relations and coaching abilities.
How to Apply
Please refer to the application instructions below.
Requirements
Undergraduate qualification in Operations Management/Public Management or Administration, Business Administration or Management/Administrative Management/Management/Financial Accounting/Finance at NQF Level 6 as recognised by SAQA.Four (4) years’ experience of which two (2) years must be functional experience in Operations environment, and two (2) years must be at a supervisory experience.
Valid driver’s License.
Knowledge: Unemployment Insurance Act (UIA), Unemployment Insurance Contributions Act (UICA), Treasury Regulations, Public Service Act (PSA), Public Service Regulation (PSR), Basic Conditions of Employment Act (BCEA), Public Finance Management Act (PFMA), Protection of Personal Information Act (POPIA).
Skills: Computer, Report writing, People management, Time Management, Communication (both verbal and written), Customer Relations, Supervisory skills, Coaching skills.
Job Duties
Facilitate the employer services function in the province.Coordinate the provision of assessment, validation and adjudication of claims.
Facilitate registry services in the province.
Coordinate local appeals and complaints in the province.
Coordinate general support.
Manage resources in the unit.
