About the Role
The Department of Employment and Labour is seeking an Assistant Director for UI Operations, based in the vibrant city of Kimberley, Northern Cape. This pivotal role is dedicated to facilitating essential employer services within the province, ensuring that the community has access to critical support systems. By coordinating the assessment, validation, and adjudication of claims, you will play an important part in enhancing the livelihoods of many South Africans. Your efforts will contribute to a streamlined process that ultimately supports the workforce and the economy, reinforcing the public service’s commitment to social security.
In this role, you will also facilitate registry services and manage local appeals and complaints. This position is essential in maintaining the integrity and efficiency of operations in the province, showcasing the government’s dedication to upholding the rights and needs of its citizens. As an Assistant Director, your leadership will guide a team in providing vital services, creating a positive impact on the community and fostering a supportive environment for all stakeholders involved.
About the Department
The Department of Employment and Labour is committed to promoting fair labour practices and ensuring that all South Africans have access to the rights and benefits afforded to them by law. With a mission to provide quality services and improve the overall workforce environment, the department plays a crucial role in shaping the landscape of employment in the country. Working here means being part of a dedicated team that aims to uplift communities and enhance livelihoods through effective labour market policies and support systems.
What You’ll Do
- Facilitate the employer services functions across the Northern Cape province.
- Coordinate the assessment, validation, and adjudication processes for claims.
- Oversee the provision of registry services within the province.
- Manage local appeals and complaints to ensure fair resolution.
- Provide general support and manage resources effectively within the unit.
What You’ll Need
- An undergraduate qualification in Operations Management, Public Management, Business Administration, or a related field at NQF Level 6, as recognised by SAQA.
- A minimum of four years of relevant experience, with at least two years in a supervisory capacity within an operations environment.
- A valid driver’s license.
- Comprehensive knowledge of relevant legislation, including the Unemployment Insurance Act (UIA) and Public Finance Management Act (PFMA).
- Strong skills in computer usage, report writing, people management, and effective communication.
How to Apply
Please refer to the application instructions below.
Requirements
Undergraduate qualification in Operations Management/Public Management or Administration, Business Administration or Management/Administrative Management/Management/Financial Accounting/Finance at NQF Level 6 as recognised by SAQA.Four (4) years’ experience of which two (2) years must be functional experience in Operations environment, and two (2) years must be at a supervisory experience.
Valid driver’s License.
Knowledge: Unemployment Insurance Act (UIA), Unemployment Insurance Contributions Act (UICA), Treasury Regulations, Public Service Act (PSA), Public Service Regulation (PSR), Basic Conditions of Employment Act (BCEA), Public Finance Management Act (PFMA), Protection of Personal Information Act (POPIA).
Skills: Computer, Report writing, People management, Time Management, Communication (both verbal and written), Customer Relations, Supervisory skills, Coaching skills.
Job Duties
Facilitate the employer services function in the province.Coordinate the provision of assessment, validation and adjudication of claims.
Facilitate registry services in the province.
Coordinate local appeals and complaints in the province.
Coordinate general support.
Manage resources in the unit.
