Assistant Director: Service Conditions – Richards Bay – North Service Centre

Assistant Director: Service Conditions at North Service Centre in Richards Bay, a vital government job in South Africa

Published 20 October 2026
Closing Date 30 October 2026
Type
Opportunity

About the Role

The North Service Centre in Richards Bay is seeking a dedicated Assistant Director: Service Conditions to join its team. This pivotal role involves managing the administration of pension benefits services, processing employee exits, and overseeing the management of injuries on duty. Your contributions will directly impact the lives of employees and their families, ensuring that they receive the rightful benefits and support in their times of need. By taking on this responsibility, you will play a crucial part in enhancing the public service system, making a tangible difference in the community of Richards Bay and beyond.

In this role, you will also provide valuable advice and input into policy development and procedures, ensuring that the systems in place are efficient and effective. Working closely with various stakeholders, you will manage resources within your component, fostering a collaborative environment that promotes growth and accountability. This is an exciting opportunity to be part of a supportive team that values dedication and strives to improve the quality of life for all citizens in South Africa.

About the Department

The department that you’ll be working with is committed to upholding the principles of public service in South Africa. Its mission revolves around promoting effective human resource management that aligns with national policies and regulations. By joining this department, you will contribute to a significant cause: enhancing the welfare of employees within the public sector, ensuring they are supported and treated fairly throughout their careers.

The department plays a vital role in shaping the landscape of human resource management in the public service, focusing on compliance with the RSA Constitution and relevant legislation. Working here means being part of a mission that prioritizes integrity, professionalism, and the continuous improvement of public services, making it a rewarding place to grow your career.

What You’ll Do

  • Manage the administration of pension benefits services and employee exit processes
  • Oversee the administration of injuries on duty
  • Handle service conditions’ allowances and related queries
  • Provide guidance and input for policy development and procedures
  • Manage resources effectively within your component
  • Ensure compliance with relevant legislation and departmental policies
  • Foster a collaborative and supportive environment within the team

What You’ll Need

  • An NQF level 06 qualification in Human Resources Management, Public Administration, or a relevant field
  • A valid driver’s license
  • A minimum of 3 years’ supervisory experience in Human Resources Administration
  • Strong knowledge of RSA Constitution, Public Service Act, and relevant HR policies
  • Proficiency in PERSAL functions and procedures
  • Excellent communication and interpersonal skills
  • Strong analytical thinking and problem-solving abilities
  • Ability to work under pressure with minimal supervision

How to Apply

Please submit your application before the closing date as late applications will not be considered.

Requirements

An NQF level 06 qualification in Human Resources Management / Public Administration / a relevant qualification and a valid driver’s licence.

Experience: 3 years’ supervisory experience in Human Resources Administration.

Knowledge: RSA Constitution, Public Service Act, Public Administration Management Act, Public Service Regulations, Directive on Human Resources Management and Development for Public Service Professionalisation PFMA, EPMDS, Basic Conditions of Employment Act, Labour Relations Act, relevant departmental, provincial and national HR Policies and Procedures, relevant DPSA directives, and relevant bargaining council resolutions, PERSAL functions and procedures, GEPF prescripts.

Skills: Communication, interpersonal relations, computer, supervisory, report writing, problem solving, conflict management, time management, presentation, planning and organising, project management, policy analysis and interpretation, analytical thinking, decision making, self-disciplined and self-driven with the ability to work under pressure with minimum supervision.

Job Duties

Manage the administration of pension benefits services and process of employee exits.

Manage the administration of injuries on duty.

Manage the administration of service conditions’ allowances.

Provide advice and inputs into policies development, procedures and SOPS.

Manage the resources of the component.

Salary

R487 197 per annum (Level 09)

How to Apply

Please submit your application before the closing date as late applications will not be considered. Do not submit duplicate applications. If applying for multiple posts, submit separate applications for each post. Due to high volumes, the Department will not acknowledge receipt of applications. Communication will be limited to shortlisted candidates only. If you have not heard from us within 3 months, please consider your application to be unsuccessful. Should, during any stage of the recruitment process, a moratorium be placed on the filling of posts or the Department is affected by any process such as, but not limited to, restructuring or reorganisation of posts, the Department reserves the right to cancel the recruitment process and re-advertise the post at any time in the future. Important: DOA is an equal opportunity employer committed to promoting representivity and affirmative action. We encourage applications from all qualified candidates. The Department reserves the right not to fill vacancies. By applying you consent to the collection and processing of your personal information for recruitment purposes. Shortlisted candidates will be required to be available for assessments and interviews at a date and time as determined by the Department. Shortlisted candidates will undergo personnel suitability checks, security vetting and reference checks (including social media profiles). Applications must declare any pending criminal, disciplinary or any other allegations or investigations. Successful candidates must pass security clearance, sign an employment contract, sign an annual performance agreement and disclose financial interests. All applicants are required to declare any conflict or perceived conflict of interest, to disclose memberships of Boards and directorships that they may be associated with. Failure to disclose relevant information may result in disqualification or termination. OTHER POSTS For Enquiries: Mrs RN Ndwandwe Tel No: (033) 343 8498