Assistant Director: Information Communication – Mmabatho – Department Of Information And Communication Technology

About the Role

The Department Of Information and Communication Technology is seeking a dedicated Assistant Director: Information Communication based in Mmabatho, North West. This pivotal role is integral to ensuring that the local area network (LAN) and wide area network (WAN) operate smoothly, supporting both departmental functions and the community at large. The Assistant Director will play a crucial role in maintaining the connectivity and functionality of various IT systems, which ultimately enhances public service delivery to the citizens of South Africa.

Working in this position means being part of a team that is committed to improving technological infrastructures within the government. By managing key aspects of ICT operations, you will help ensure that all departments can effectively communicate and operate, thereby fostering a more efficient public service. Your contributions will directly impact the accessibility and quality of services provided to the community.

About the Department

The Department Of Information and Communication Technology is dedicated to advancing the use of technology in government operations. Its mission is to enhance service delivery through effective information and communication systems. By employing skilled professionals in various ICT roles, the department aims to create a robust technological framework that supports the government’s objectives and serves the needs of South African citizens. Working here means being part of a forward-thinking team that values innovation and collaboration.

What You’ll Do

• Provide support for local and wide area networks, ensuring optimal connectivity.
• Monitor and report on the functionality of transversal and business application systems.
• Manage and resolve issues related to network infrastructure including switches, routers, and access points.
• Process new user requests and terminations for network access in coordination with HR.
• Compile monthly IT reports and oversee the maintenance of ICT servers and applications.
• Facilitate the installation and updating of ICT applications, including antivirus software.
• Address user workstation issues and manage ICT calls according to service level agreements.
• Supervise daily operations and allocate work among staff members.
• Participate in central ICT projects to implement new initiatives across the province.
• Conduct assessments of ICT business needs and provide recommendations for improvements.

What You’ll Need

• A Grade 12 Certificate and a National Diploma (NQF level 6) or Degree in Information Technology, Computer Science, or a related field.
• A minimum of 3 years’ experience in an ICT environment at a junior management level, particularly with LAN and WAN systems.
• Knowledge of government systems structure and the South African ICT landscape.
• Familiarity with ICT acts, policies, and project management principles.
• Strong planning, interpersonal, communication, and analytical skills.
• Advanced computer literacy and problem-solving abilities.
• A valid driver’s license is required.

How to Apply

Applications can be submitted by hand delivery during office hours to: Coner James Moroka and Sekame Drive, West Gallery, Megacity, Mmabatho, 2735 or by email to [email protected].