Assistant Director: Igr Stakeholder Engagement – East London – Department Of Public Works And Infrastructure

About the Role

The Department of Public Works and Infrastructure is seeking a dedicated and skilled individual to fill the position of Assistant Director: IGR Stakeholder Engagement in East London. This role plays a crucial part in fostering relationships between the department and various stakeholders, ensuring effective communication and collaboration within the community. By working directly in East London, you will be at the forefront of driving initiatives that enhance public service and contribute to the development of your local area.

As an Assistant Director, you will manage and coordinate stakeholder relations, develop a comprehensive stakeholder database, and generate insightful feedback on critical issues raised by relevant parties. Your efforts will not only strengthen the ties between the department and its stakeholders but will also enhance community engagement and support, ultimately benefiting the citizens of East London and surrounding areas.

About the Department

The Department of Public Works and Infrastructure is committed to delivering high-quality public services that support infrastructure development and maintenance throughout South Africa. With a mandate to create sustainable environments, the department plays a vital role in the country’s growth and development. Working here means being part of a team dedicated to improving lives through effective governance and collaboration with community stakeholders.

What You’ll Do

• Manage and coordinate stakeholder relations to enhance communication and engagement.
• Establish and maintain productive relationships with sector departments and municipalities at the district level.
• Develop and manage a comprehensive stakeholder database.
• Attend and participate in all IGR forums and coordinate cluster collaborative implementations.
• Monitor and report on the implementation of resolutions agreed upon in stakeholder meetings.
• Oversee the rendering of communication services within the district.
• Ensure adherence to Batho Pele Principles while managing customer service functions.
• Compile and distribute departmental publications and newsletters.
• Supervise team performance, providing guidance, support, and training opportunities.
• Manage the handling of complaints and ensure timely follow-ups with stakeholders.

What You’ll Need

• National Senior Certificate.
• B-Degree or National Diploma in Public Management, Administration, Management, Social Science, or Development Studies (NQF L6 as recognized by SAQA).
• A minimum of 3 years’ experience at a supervisory level or SL7/8.
• Valid driver’s license is compulsory.
• Strong knowledge of the RSA Constitution, Public Service Act, and IGR Framework Act.
• Excellent problem-solving, communication, and organizational skills.
• Proficiency in computer and project management skills.

How to Apply

Please submit your application before the closing date as late applications will not be considered.