About the Role
The Department of Basic Education is seeking a dedicated Administrative Officer: Service Delivery Intervention to join its vibrant team in Polokwane. This role is critical in ensuring that the department effectively addresses service delivery complaints and coordinates essential programs that directly impact the quality of education in South Africa. As an Administrative Officer, you will play a pivotal role in supporting the management of government priorities and interventions, making a tangible difference in the lives of learners and communities across the province.
In this position, you will be part of a committed team working diligently to enhance public service delivery. The work you do will not only support the operational needs of the Directorate but also contribute to fostering a responsive and accountable education system. By collaborating on initiatives such as customer surveys and performance evaluations, you will help ensure that the voices of the community are heard and acted upon.
About the Department
The Department of Basic Education is tasked with the vital mission of providing quality education for all South Africans. Through various initiatives and programs, the department strives to create an inclusive educational environment that promotes learning and development. Working here means being part of a collective effort to improve educational outcomes and support the growth of future generations.
The department focuses on various aspects of education, including curriculum development, teacher training, and administrative support. By joining this department, you will contribute to a significant cause that aims to uplift communities and empower individuals through education.
What You’ll Do
- Assist in the coordination of service delivery complaints to ensure timely responses
- Provide administrative support for the Khaedu deployment program, enhancing service delivery
- Manage and coordinate performance evaluations of government priorities and interventions
- Support the implementation of issues raised during EXCO Outreach programs
- Coordinate customer surveys to gather valuable feedback and insights
- Provide administrative assistance in managing the Directorate efficiently
What You’ll Need
- A National Senior Certificate or an equivalent qualification
- An appropriate undergraduate qualification (NQF 6) in Public Administration, Management, or a related field
- At least two (2) years of experience in administration or a related field
- A valid driver’s license (not required for individuals with disabilities)
How to Apply
Please refer to the application instructions below.
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Requirements
A National Senior Certificate / an equivalent plus an appropriate undergraduate qualification (NQF 6) in Public Administration / Management or an equivalent qualification in the relevant field / area as recognized by the South African Qualification Authority (SAQA).A minimum of two (2) years’ experience in Administration or related field.
A valid driver’s licence except for people with disability.
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Job Duties
Provide support in the coordination of service delivery complaints.Provide administrative support in the coordination of Khaedu deployment programme.
Provide administrative support in the management and coordination of performance evaluations of government priorities and interventions.
Provide administrative support in the implementation of the issues raised during EXCO Outreach programmes.
Provide administrative support in the coordination of customer surveys.
Provide administrative support in the management of the Directorate.
