About the Role
The Technology Management Services department is seeking an Administration Clerk Supervisor to join their Head Office in Pretoria. This pivotal role is essential for ensuring smooth operations within the Data Centre Management and Hosting Services section. The Administration Clerk Supervisor will play a key part in maintaining high standards of service delivery, which directly impacts the community by facilitating efficient data management and hosting solutions vital to public service functions.
In this role, the successful candidate will be responsible for coordinating administrative activities, consolidating information for service level agreements, and supporting various hosting services. Their work will not only contribute to the effective functioning of the department but also enhance the overall service quality provided to the citizens of South Africa.
About the Department
The Technology Management Services department is dedicated to advancing technology solutions that support various government initiatives. Its mandate includes overseeing data management, hosting services, and ensuring compliance with relevant policies. Working in this department offers an opportunity to contribute to meaningful projects that improve public service delivery and foster technological innovation within the government.
What You’ll Do
- Coordinate general administrative functions within the Data Centre Management and Hosting Services section.
- Collect and consolidate information necessary for developing Service Level Agreements (SLAs).
- Assist in creating standards and policies for Data Centre Management and Hosting Services.
- Provide administrative support for backup operations and related activities.
- Manage and utilize resources allocated to the post, ensuring compliance with relevant regulations.
What You’ll Need
- A minimum of a Grade 12/Senior Certificate/NCV Level 4 or equivalent qualification.
- Fluency in at least two official languages, including English.
- Competency in core administrative functions relevant to the role.
- A valid driver’s license is an added advantage.
- At least four years of relevant experience in an administrative environment is preferred.
- Experience in ICT, Data Centre Management, or Hosting Services will be beneficial.
How to Apply
Applicants must use the link below to access the DSAC E-Recruitment System.
Requirements
Applicants must display competency in the core functions of the post; Be fluent in at least two of the official languages, of which one must be English; Applicants will be subjected to a vetting process which will include security screening and fingerprint verification; Must have no criminal record or pending criminal/ departmental cases; Be a citizen of the Republic of South Africa of which documentary proof must be furnished on the day of the interview.Be in possession of Grade 12/ Senior Certificate/ NCV Level 4 or equivalent qualification (NQF Level 4 as recognized by SAQA).
The following will serve as added advantage: At least four (4) years’ relevant experience in an administrative environment; Experience within an ICT, Data Centre Management, Hosting Services or similar technical environment will also serve as an added advantage; An applicable three (3) year Diploma / Degree (NQF level 6 or higher as recognized by SAQA) as well as relevant training courses in the field of the post will serve as an added advantage.
A valid driver’s license Knowledge, Skills and Competencies: Knowledge of relevant prescripts applicable to the Public Service.
Good verbal and written communication skills.
General Computer literacy (MS Word, MS Excel, MS Office, MS Power Point, MS Outlook).
Demonstrate competency in acting independently, Professionally, Accountable and with Credibility.
Good verbal and written communication skills.
Strong interpersonal skills.
Report writing.
Presentation Skills, Problem Solving, Sound Planning, Organising and Administration skills, Strong Analytical Skills and Facilitation Skills.
Be willing to work under pressure and extended hours.
Job Duties
Assist with the general administration and coordination of the following duties within the section: collecting, consolidating and maintaining information and documentation required for the development of the Service Level Agreement (SLA) for Data Centre Management; collecting and consolidating information for the development of standards and policies for Data Centre Management and Hosting Services ;Provide administrative coordination and support relating to backup, data centre and associated Hosting Services activities.Manage and utilize all resources allocated to the immediate post environment in accordance with the relevant prescripts.
