About the Role
The South African Police Service is seeking a dedicated Administration Clerk Supervisor to join their team in Pretoria. In this pivotal position, you will play a crucial role in managing communication and information flow, ensuring that the public and media are well-informed about police activities. Your work will not only facilitate the transparency and accountability of the police service but also foster trust within the community, making it an essential part of public service in South Africa.
As an Administration Clerk Supervisor, you will liaise with journalists, government departments, and various stakeholders to gather and verify information. This position is central to maintaining an updated database of media contacts and stakeholders, which is vital for effective communication. By developing content for SAPS social media platforms and official websites, you will help shape how the community engages with the police, making your contributions significant for public safety and community relations in Pretoria.
About the Department
The South African Police Service (SAPS) is committed to creating a safe and secure environment for all South Africans. With a mission to prevent crime and ensure the safety of citizens, SAPS plays a critical role in maintaining law and order across the nation. Working within this department means being part of a team that is dedicated to serving the public, promoting justice, and upholding the law, making it a meaningful career choice for those passionate about community service and social justice.
What You’ll Do
- Respond to media inquiries and requests for information promptly.
- Liaise with journalists, government departments, and communication officers.
- Gather, verify, and consolidate information from various police stations and offices.
- Refer complex or sensitive media inquiries to the appropriate supervisor.
- Maintain an updated database of media contacts and stakeholders.
- Develop and publish content for SAPS social media platforms and official websites.
- Monitor digital platforms for communication issues that require attention.
- Verify information and images before publication to ensure accuracy.
- Track audience engagement and compile reports on digital communication activities.
What You’ll Need
- Proficiency in English and at least one other official language.
- A Grade 12/Senior Certificate/NCV Level 4 or equivalent qualification.
- A minimum of four years’ experience in a relevant field.
- An applicable three-year Diploma/Degree (NQF level 6 or higher) is advantageous.
- A valid driver’s license for at least a light motor vehicle is a plus.
- Good verbal and written communication skills, and general computer literacy.
- Strong interpersonal skills with the ability to work independently and professionally.
- Competency in report writing, presentation skills, problem-solving, and planning.
How to Apply
All applications must be hand delivered at: 389 Sophie De Bruyn Street, Pretoria.
Requirements
Applicants must display competency in the core functions of the post.Be proficient in at least English and one other official language.
Be a citizen of the Republic of South Africa of which documentary proof must be furnished on the day of the interview.
Be in possession of Grade 12/ Senior Certificate/ NCV Level 4 or equivalent qualification (NQF Level 4 as recognized by SAQA).
At least four (4) years’ experience in the field of the post.
An applicable three (3) year Diploma / Degree (NQF level 6 or higher as recognized by SAQA) as well as relevant training courses in the field of the post will serve as an added advantage.
A valid driver’s license for at least a light motor vehicle will serve as an added advantage.
Knowledge, Skills and Competencies: Knowledge of relevant prescripts applicable to the Public Service.
Good verbal and written communication skills.
General Computer literacy (MS Word, MS Excel, MS Office, MS Power Point, MS Outlook).
Demonstrate competency in acting independently, professionally, accountable and with credibility.
Strong interpersonal skills.
Report writing.
Presentation Skills, Problem Solving, Sound Planning, Organising and Administration Skills, Strong Analytical Skills and Facilitation Skills.
Be willing to work under pressure and extended hours.
Job Duties
Assist with responding to media enquiries and requests for information.Liaise with journalists, Government Departments, communication officers and relevant stakeholders.
Gather, verify and consolidate information from Police Stations, Provincial Offices and Divisions.
Refer complex or sensitive media enquiries to the relevant supervisor or authorised spokesperson.
Maintain an updated database of media contacts and stakeholders.
Develop content for SAPS social media platforms and official websites.
Upload and publish approved content in accordance with departmental procedures.
Monitor digital platforms and identify communication issues requiring attention.
Verify information and images before publication.
Assist in tracking audience engagement and compiling reports on digital communication activities.
