Administration Clerk – Pretoria – South African Police Service

About the Role

The South African Police Service is currently seeking an Administration Clerk to join their dynamic team at the Head Office located in Pretoria. This essential role is pivotal in ensuring the smooth operation of the National Operations Centre, where administrative efficiency directly contributes to the effectiveness of public safety services within our communities. As an Administration Clerk, you will be at the heart of the action, managing crucial clerical tasks like data capturing, document management, and correspondence handling, all while upholding the confidentiality and data protection policies that safeguard our citizens.

Your contributions as an Administration Clerk will not only enhance the functionality of the SAPS but will also play a vital role in improving communication between various units and stakeholders. By providing first-line administrative support and assisting with user account administration, you will ensure that the internal systems operate seamlessly, ultimately contributing to the safety and security of South Africa.

About the Department

The South African Police Service (SAPS) serves as the country’s primary law enforcement agency, committed to preventing crime and upholding the law. With a mission to protect and serve all citizens, SAPS plays a critical role in fostering a safer environment for communities throughout South Africa. Working within this department means being part of a dedicated team that values integrity, accountability, and public service, ensuring that every day contributes to the greater good of society.

What You’ll Do

• Perform general clerical duties, including data capturing and document management
• Handle correspondence and maintain accurate records within the National Operations Centre
• Provide first-line administrative support by logging incidents and tracking requests
• Ensure timely communication between units and stakeholders
• Assist with user account administration, including password resets and access support for SAPS internal systems
• Uphold compliance with confidentiality and data protection policies
• Deliver efficient administrative support through adherence to standard operating procedures

What You’ll Need

• Proficiency in English and one other official language
• A Grade 12/Senior Certificate/NCV Level 4 or equivalent qualification (NQF level 4)
• A three-year National Diploma (NQF6) in Information Technology, Information Systems, or Computer Systems is advantageous
• A valid code 8 driver’s license will be advantageous
• At least one year of functional experience in the ICT field or technical support environment
• Knowledge of network connectivity technologies and end-user support procedures
• Strong communication, computer literacy, and time management skills
• Ability to act independently and professionally, with strong attention to detail

How to Apply

Application forms must be hand delivered or emailed to the following addresses: Enquiries can be directed to: Lt Col G Xoko //Captain WD Maimela / PO J Nkadimeng at Tel: 012 432 7709/ 8884/ 7964 and email applications to: Email Address: [email protected] and hand delivery to Office No. PPS 138/143; 1234 Tulbagh Park Building; Cnr. Stanza Bopape (Church) and Jan Shoba (Duncan) Streets; Hatfield, PRETORIA