About the Role
The Department of Health is looking for passionate individuals to join as Administration Clerks in various Community Health Centres, including Gugulethu, Mitchell’s Plain, and Hanover Park. This role is integral to ensuring that patient admissions run smoothly, making a significant impact on the community’s health services in the bustling city of Cape Town. As an Administration Clerk, you’ll be on the front lines of patient care, providing essential support that enhances the overall healthcare experience for residents.
Your responsibilities will include efficiently managing patient information, handling documentation, and performing various administrative duties that keep the health centres operating effectively. The role not only offers a chance to contribute to public service but also fosters a compassionate environment where your efforts will directly benefit the community’s well-being.
About the Department
The Department of Health is dedicated to providing high-quality healthcare services across South Africa. With a mission to promote and protect the health of all citizens, the department plays a crucial role in public health initiatives, ensuring access to care, and improving health outcomes. Working here means being part of a team that values service excellence and community health, making your role as an Administration Clerk vital to the success of these initiatives.
What You’ll Do
- Register and capture patient information on the Primary Health Care Information System (PHCIS).
- Maintain accurate records through effective filing, retrieving, and tracing of patient folders.
- Manage cash transactions and ensure proper handling of patient documentation.
- Provide support by performing relief duties within the facility as needed.
- Address patient inquiries efficiently, ensuring a positive experience for all visitors.
What You’ll Need
- A minimum educational qualification of a Senior Certificate (or equivalent).
- Relevant experience in Patient Administration or Admissions, along with Client Care experience.
- Computer literacy and proficiency in managing health-related software.
- Strong interpersonal and communication skills to engage with patients and colleagues effectively.
- Ability to take accountability and work both independently and as part of a multi-disciplinary team.
- Willingness to work long hours, including night shifts, weekends, and public holidays as required.
How to Apply
Please submit your application before the closing date as late applications will not be considered.
Looking for more South African government jobs? Browse the latest vacancies on JobsSouthAfrica.co.za. If you are applying for the first time, read our Complete Guide to Applying for Government Jobs in South Africa, covering the Z83 form, certified copies, CV format, interview tips and more.
Requirements
Minimum educational qualification: Senior Certificate (or equivalent).Experience: Appropriate experience in Patient Administration/ Admissions.
Appropriate Client Care experience.
Inherent requirement of the job: Prepared to work long hours (which may include night duty, weekends and public holidays) and work overtime on short notice.
Competencies (knowledge/skills): Computer literacy.
Good interpersonal and communication skills.
Ability to accept accountability and responsibility, and to work independently and unsupervised, as well as in a multi-disciplinary team.
Job Duties
Registration and capturing of patient information on PHCIS.Recordkeeping, filing, retrieving, tracing of folders, destruction and opening of folders.
Cash Management.
Effective and efficient handling of patient documentation.
Perform relief duties within the facility as needed.
Effective and efficient handling of enquiries.
