Administration Clerk: Admissions – Cape Town – Department Of Health

About the Role

Victoria Hospital is looking for an Administration Clerk: Admissions to join their dedicated team. Located in the vibrant community of Cape Town, this role is pivotal in ensuring a smooth patient admission process and enhancing the overall patient experience. The Administration Clerk will be responsible for various reception tasks, including managing patient queries and appointment bookings, which directly contribute to the hospital’s commitment to high-quality public service.

In this role, you will interact with patients and their families, ensuring that their needs are met promptly and effectively. By handling essential administrative functions, you play a crucial part in supporting the healthcare team at Victoria Hospital, ultimately helping to improve the health and wellbeing of the community.

About the Department

The Department of Health is dedicated to providing accessible and quality health services to all South Africans. It aims to promote health, prevent illness, and ensure that healthcare resources are effectively utilized. Working within this department means contributing to a mission that impacts lives daily, making a difference in the community’s health outcomes and overall quality of life.

What You’ll Do

• Manage patient reception functions using Clinicom and HECTIS systems.
• Book appointments and coordinate patient transport via Healthnet.
• Attend to patient queries, both verbal and written, ensuring clear communication.
• Handle state money responsibly, maintaining accurate records.
• Perform various reception tasks as directed by your supervisor.
• Provide relief support between departments as operational needs arise.

What You’ll Need

• A Senior Certificate (or equivalent) as the minimum educational qualification.
• Relevant experience in a hospital patient administration environment.
• Willingness to work shifts, including weekends, public holidays, and night shifts.
• Strong interpersonal and communication skills, with a focus on teamwork.
• Computer literacy and familiarity with hospital fee policies and procedures.

How to Apply

Please submit your application before the closing date as late applications will not be considered.