Ui Claims Officer (x67 Posts)

Published: 11 July 2025

📋Job Overview

Dreaming of a job that helps people and grows your skills? Here’s an exciting opportunity to join the Department of Labour as a UI Claims Officer at the Dundee Labour Centre! This role is perfect for young South Africans looking to step into the world of public service while making a meaningful impact in their community. As a UI Claims Officer, you’ll be at the heart of the action, responsible for receiving and assessing Unemployment Insurance (UI) claims. Every day, you’ll engage with various systems to ensure that claims are processed efficiently and accurately, following the Standard Operating Procedures (SOP). You’ll also register employers and verify employee declarations, helping to maintain the integrity of the unemployment fund. Your responsibilities will include executing payments for approved claims on time and addressing any inquiries related to processed claims. In addition, you’ll perform essential administrative duties that keep the department running smoothly. Why does this job matter? By ensuring that unemployment claims are handled properly, you’ll play a crucial role in supporting individuals and families during challenging times. Your work will directly contribute to the well-being of your community, helping to provide financial relief to those who need it most. In a country where job security can be uncertain, your efforts will help to foster stability and support to those navigating the unemployment landscape. This position is a fantastic opportunity for young people looking to jumpstart their careers in government. With the Department of Labour, you’ll gain invaluable professional experience while receiving training that can pave the way for future growth within the public service. It’s a chance to build a career that not only offers stability but also allows you to contribute positively to society. If you’re ready to make a difference and embark on a fulfilling career path, this entry-level role is ideal for you! Don’t miss your chance to become part of a dedicated team committed to serving the people of South Africa. Apply now and take the first step towards a rewarding career in public service!

📋 Job Details

💰 Salary: R269 499 per annum
📍 Location: Dundee Labour Centre Ref No: HR4/4/5/33 (X6 Posts)
📧 Applications: Deputy Director: Dundee Labour Centre, PO Box 445, Dundee 3000 Or hand deliver at 63 Victoria Street, Dundee. For Online Applications Email to: Jobs- KZN4@Labour.gov.za
❓ Enquiries: Ms T Khumalo Tel No: (034) 212 2421 Dundee

📝Requirements

Grade 12/Senior Certificate. Experience: 0 to 6 months. Knowledge: Unemployment Insurance Act, Unemployment Insurance Contributions Act, Public Service Regulation, Public Service Act, Batho Pele Principles, Departmental Policies and procedures, Customer Care. Skills: Communication (verbal & written), Listening, Computer literacy, Customer Relations, Decision making.

Key Duties & Responsibilities

Receive and assess all the UI Claims on the relevant systems in line with the Standard Operating Procedure (SOP). Register all employers and verify the declaration of employees as per the relevant prescripts. Execute the payment of approved claims as per the set times frames. Attend to enquiries relating to all the processed claims or any other matter relating to the processing of claims. Perform administrative duties in the section.

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