The Department of Legal Services Operations (OLSO) is seeking a dynamic Manager: Complaints and Investigations. This position is available in Centurion (3 posts) and Cape Town (2 posts).
This role is pivotal in ensuring that complaints are assessed and managed effectively, making a significant impact on the department’s operational integrity and transparency.
In this role, the Manager will be responsible for providing comprehensive complaints assessment services.
Daily tasks include investigating complaints, presenting outcomes to the relevant committee, and offering legal advice on contracts and service level agreements.
The Manager will also draft and review legal opinions, manage litigation matters, and conduct legal research.
This position plays a crucial role in upholding the standards of public service and enhancing community trust in government operations. The importance of this job cannot be overstated.
By addressing and investigating complaints, the Manager directly contributes to improving service delivery and safeguarding the rights of citizens.
This role is essential in maintaining accountability within the legal framework of public service, thus fostering a fair and just environment for all South Africans.
This opportunity is particularly appealing for individuals looking for stability and professional growth within the government sector.
The position offers a chance to gain valuable experience in legal services, develop critical skills in policy-making and investigation, and make a real difference in the community.
Working with OLSO means entering a rewarding career path in public service, where your efforts will help shape the future of legal operations and enhance the quality of governance in South Africa.
For those with a passion for legal matters and a desire to serve the public, this role as Manager: Complaints and Investigations is a significant step towards a fulfilling career in government.
Embrace the opportunity to contribute to a vital area of public service while developing your professional skills in a supportive and impactful environment.
