Looking for your next job opportunity in South Africa?
Search by keyword, opportunity, or province.

Join the Department of Employment and Labour as a UI Claims Officer

Published21 September 2025
CategoryPublic Sector, NGOs & Security
LocationJobs in the Western Cape
OpportunityGovernment Vacancies

Looking for a stable and rewarding career in public service? Here’s your chance to join the Department of Employment and Labour as a UI Claims Officer in the beautiful Western Cape! This role is perfect for those who are eager to help people while building valuable skills in a supportive government environment.

As a UI Claims Officer, you will play a crucial role in the lives of fellow South Africans by receiving and assessing Unemployment Insurance (UI) claims.

Every day, you’ll dive into the relevant systems to ensure claims are processed efficiently and accurately, following the Standard Operating Procedures. You’ll also be responsible for registering employers and verifying employee declarations—ensuring that everything is in line with the necessary regulations. Your efforts will directly contribute to executing timely payments of approved claims, helping those in need access their benefits when they need them most.

Additionally, you will assist with inquiries related to processed claims, providing essential support and guidance to claimants. Why does this job matter? The work you do will help individuals and families in your community navigate challenging times by ensuring they receive the financial support they deserve.

In a country where unemployment can be a significant hurdle, your role as a UI Claims Officer will contribute to the overall well-being of South Africa by helping people get back on their feet. It’s a chance to make a real difference in the lives of others! This position is a fantastic opportunity for young people seeking stability and professional experience in government jobs.

Not only will you gain exposure to the inner workings of public service, but you will also receive training and mentorship that can help you grow in your career. As you interact with a diverse range of people and processes, you will develop essential skills in communication, customer relations, and decision-making—qualities that are invaluable in any career path. Plus, with multiple posts available, this is a gateway for many to enter the public sector and build a fulfilling career in service to your community.

If you’re passionate about helping others, eager to learn, and ready to embark on a meaningful journey in public service, apply now for the UI Claims Officer position! This is more than just a job; it’s a chance to be part of something bigger and contribute to the greater good in South Africa.

Want more details on this job?

Sign in to view application details, how to apply, and other important information that could give your application the edge.

Looking for more jobs?

If you enjoyed this job, check out more helpful jobs below to support your employment journey – from job-hunting tips, job search and guidance to real-life stories and classroom insights.

Artisan Assistant (plumbing)

The Department of Health is seeking an Artisan Assistant (Plumbing) for Groote Schuur Hospital, located in Observatory. In this vital role, you will engage in general plumbing duties and maintenance, ensuring that water pipes, sewerage systems, valves, and stopcocks...