đź“‹Job Overview
Are you ready to kick-start your career in the exciting world of IT while contributing to your community? The Department of Higher Education and Training invites you to apply for the position of IT Technician at the Sefikeng Campus. This is your chance to be part of a team that plays a crucial role in enhancing the technology services that support education and public service. As an IT Technician, you will be at the heart of managing the Service Desk and Desktop support functions. Every day, you will assist users with setting up their desktop and laptop accounts, unlocking passwords, and ensuring that printers and data projectors are functioning smoothly. You will also play a vital role in maintaining a service catalogue and implementing IT policies that help streamline operations. Troubleshooting and diagnosing issues will be a key part of your day, ensuring that email services, internet connectivity, and application availability are consistent and reliable for all users. Your expertise will help keep critical communication systems operational, making a direct impact on the educational environment. This position matters because it serves the academic community—students, faculty, and staff—by ensuring they have access to the technology they need to succeed. By providing reliable IT support, you will help create an environment where learning can flourish, ultimately contributing to the future of South Africa. For young South Africans, this IT Technician role offers an incredible opportunity to gain stability and valuable professional experience in public service. You will receive on-the-job training that will sharpen your technical skills, expand your knowledge, and prepare you for a rewarding career in government. If you are looking for a way to make a difference while developing your career in technology, this is the position for you. Join the Department of Higher Education and Training as an IT Technician, and take your first step toward a fulfilling career in public service. This entry-level position is your gateway to a stable job where you can grow, learn, and make a significant impact. Don’t miss out on this chance to be part of a dedicated team that is committed to serving the educational sector of South Africa!
đź“‹ Job Details
đź’° Salary: R352 101 per annum (Level 07)
đź“Ť Location: Sefikeng Campus
📧 Applications: All applications should be posted, hand delivered or emailed to: Human Resource Management, Maluti TVET College: Corporate Office, Private Bag X33, Bethlehem, 9700 OR Human Resource Management, Maluti TVET
âť“ Enquiries: Ms NJ Ntsela Tel No: (058) 303 1732
đź“ťRequirements
Recognized National Diploma in Information Technology (IT)/ Computer Science or equivalent A+, ITIL v3 Foundation, Valid code B driver’s licence, at least 1-2 years’ experience in IT environment. Software and hardware support (Windows Microsoft). Competencies and attributes: IT Hardware and Software. Understanding of Desktop, Networking and Voice communication infrastructure. Program Installations. Understanding of IT Help Desk operation. Full comprehension of IT first and second line of IT support. Effective customer relations. BAS (Desktop). PERSAL(Desktop). MIS Systems and any related Systems (Desktop). COLTECH(Desktop).
⚡Key Duties & Responsibilities
Assist in management of Service Desk and Desktop support function services. Setup user account on desktop and laptop (mailbox and windows). Unlocking of password using Admin Pack. Setting up desktop, printers and data projectors. Assist in maintaining a service catalogue and standard operating procedures. Implementation of IT services Desk policies. Perform backups information and anti-virus support and offsite storage. perform trouble shooting and diagnosis Support the availability of emails services, internet services, application services on workstation and availability of connection to transversal mainframe system. Install, maintain, support telephone system and network. Perform installation, configuration, testing and upgrade tasks that may require some research and analysis. Provide telephonic support. Prove network cabling. Perform PC installations and software installations. Provide technical support of the configuration, installation, repair and replacement of computers, printers and telephones Configuring mainframe applications (BAS, LOGIS & PERSAL) Troubleshooting of all issues reported Provide support of data
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